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RETURNS/EXCHANGES

 

We want you to love your purchase! If you have a concern let us know and we will work with you to make it right. Bellow effective for all orders placed on or after August 25th, 2018

 

  • Full priced items EXCEPT Accessories (jewelry, bags, head wraps, ties, pocket squares, belts and all other accessories and T shirts) may be returned for exchange only. Due to the nature of our business we do not offer a refund at this time.
  • Accessories, T-shirts, Bandeau Tops are all FINAL SALE. THESE ITEMS MAY NOT BE RETURNED OR EXCHANGED. 
  • Items on sale or purchased with a coupon code are not eligible for exchange.
  •  Please contact us at service@chenburkett.com if you would like to make an exchange. You must make this request within five days of delivery.
  • To be eligible for an exchange, your item must be unused and in the same condition that you received it with all tags attached. 
  • You will be responsible for paying for your own shipping costs for returning your item for exchange. Shipping charges are non-refundable. 
  • When posting your item(s) for exchange we recommend using a trackable shipping service with insurance. We can not guarantee that we will receive your returned item.

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